Welcome to Fetch!

Need a holiday spot for your dog?

Tail-wagging fun under the sun

Give your dog a bone

We care about Fido's education

Our Services

Bed & Biscuit

Boarding / Overnight Care

Treat your dog to a genuine canine retreat with all the comforts of home. Peruse our wide variety of boarding units/services on offer - social and non-social dogs alike are welcome.

Doggy Day Care

Day Care for Dogs

At work all day with no one to entertain your dog? DDC is designed to provide up to 6 hours of carefully planned stimulation including supervised natural exercise, socialisation, themed activities, and naptimes.

Dog Training

Puppy Classes & Training Workshops

Unleash your puppy's super powers by joining our certified puppy course designed for pups aged 8-16 weeks. Older dog? Join our Saturday training workshops.

Barkery

Healthy treats for Dogs

A range of freshly-baked, healthy cakes, and cookies served as room service or takeaway. Doggy bags, bones, bark boxes, icies, and soups available a la carte!

Testimonials

About us

Leave your dog in certified hands

Fetch! is a full-service canine care facility in Bloemfontein (SA) committed to providing both human and animal clients with consistently professional services at an acceptable price. We offer an excellent selection of dog-related services: comfy overnight accommodation, doggy day care, certified puppy classes, and even take-home products from our "barkery".

Nestled on 2 peaceful hectares of natural Free State land, Fetch! is ideally located: close enough for travel but also secluded from the noise and bustle of suburbia. Rolling lawns, wide, open spaces, and surrounding veldt offers our furry guests the perfect environment to enjoy their peaceful canine retreat – perhaps a little too much! Our pristine facility boasts two grassed exercise yards, two 'rough' exercise yards, one indoor crèche room, one swimming pool, plenty of interactive toys and obstacles to navigate, and storage for personal items. The property is highly secure, clean, and well-maintained for your peace of mind. The perimeter is surrounded by 2m-high solid brick walls, electric fencing, and fully-functional alarm system with the view of installing 24-hour surveillance cameras. In addition, we have very strict vaccination rules for the premises (across all services) so that all animals entering, visiting, or residing on the property are current on their vaccinations and parasite treatments.

Modern Kennel Design
Individual Attention
Certified Trainers

Training Philosophy

At the heart of every service is our training philosophy. Fetch! promotes strictly modern, force-free training methods meaning that pups and dogs are trained by motivational techniques. Motivational training is based on the theory that one can use the natural drives of a dog (the drive for food, play, and prey) to develop desired behaviours and to prevent undesired ones from surfacing. Therefore, we mainly use food rewards, with the occasional use of toys, to gently encourage the animal into the behaviours that we desire.

Positive is, however, not permissive. We believe in natural, holistic dog care and management. This means that discipline and routine are just as important as one-on-one attention, exercise, and cuddles; and our canine guests respect us for this. We do not believe in anthropomorphising dogs: treating them like humans. We believe that fresh air, sand, grass, water, veldt, and mud, plenty of mental stimulation, quiet surroundings, and music are essential to a dog's physical, mental, and emotional well-being. Subsequently, a lot of planning and forethought has gone into the construction of the boarding units as well as the design of daily schedules because we want to ensure that each dog's experience at Fetch! is truly enjoyable and enriching. We offer our clients choices and upgrades because it is our personal aim to know each dog as an individual and attend to their unique preferences and needs accordingly. Our private, small-scale facility has been hand-picked and designed to allow just that, and this is what sets us apart from our competitors.

Meet our Team

Candice

Manager
Founder (2014)

Candice holds an M.A. in Culture Studies (i.e. Human-Animal Studies with a specific focus on dog-human partnerships and training techniques in dog sport). Her preceding degrees: B.A. (majoring in psychology and business management) and Honours in Psychology (with a focus on Animal-Assisted Therapy).

She began formally training dogs in 2011. Raven and Candice came 2nd in their Beginner group and placed 1st in the Novice Obedience class at the 2015 KUSA Winter Classic. Bindi and Candice are in training for IPO trials: a German dog sport consisting of tracking, obedience, and protection work. Candice was elected as a dog trainer on the committee of the local GSDFSA dog club in 2012 where she went on to assist in training GSDs of all ages using motivational techniques.

Upon diverging from the GSD club in 2014, Candice and Christa opened Fetch! Puppy School in July of the same year. The school became so popular that over 30 puppies graduated from the program within the first year. Candice then went on to establish Fetch! K9 Services: a personal dream for many years, which officially opened its doors on 2 February 2015. The doggy day care program and boarding facility has afforded her the invaluable opportunity to expand on her knowledge in dog behaviour, training, and management on a daily basis.

Beyond dog clubs and entrepreneurial endeavours, she has attended numerous dog training and behavioural seminars conducted by acclaimed dog behaviourists and professional trainers in SA, and frequently travels to Johannesburg for supplementary training with her mentor. Furthermore, her M.A. topic allowed her to travel extensively throughout SA shadowing some of the top trainers in SA as well as research a vast range of training and kennel management methods.

Candice's most recent achievement is her Certification in Canine Hydrotherapy (February 2018) with the aims of adding qualified hydrotherapy and puppy swim sessions to the Fetch! services by mid-year 2018.


Christa

Dog Training Supervisor
Founder (2014)

Christa began her dog training career in 1985 when she trained her first dog (a Rottweiler/GSD cross) – they went on to complete their beginner obedience course at the Kimberley dog training club. Christa joined the Bloemfontein GSD Club in 2003 with her dog, Tess, who went on to obtain her BH qualification in 2004, and was also placed 2nd in an agility competition. Christa was a trainer at the GSD club for several years before she was appointed as Training Supervisor in 2008 (using positive/motivational techniques – a new concept in Bloemfontein). Her second dog, Diesel, qualified with a BH in 2009. At present, Christa is training her GSD, Duke, for IPO (a German, three-phase dog sport).

Over the years, Christa has handled many GSDs at various breed shows across the country (including the National GSD Breed Show), has attended numerous national and international dog training seminars with professionals in their field, and has spent copious amounts of time in independent study (i.e. researching and applying various dog training and behavioural techniques).

She has a passion for Animal-Assisted Therapy and educating people about positive training techniques as opposed to forceful training methods.


Margaret

DDC Facilitator
Joined the team in 2015

Margaret became an active member of the KUSA Bloemfontein Dog Training Club in 2000. She was then awarded the position of Club Secretary in 2004. Her role on the management team has involved the co-ordination of all BFN KUSA championship shows, as well as the 2010 KUSA Nationals Show. Margaret was also a trainer at the club from 2004, which entailed training dogs of all breeds and ages. She has been a dog owner and handler since 1997 (20 years) and her dogs have been awarded various titles: Ratty held several Elementary Beginner titles, Sable achieved Novice Obedience and BH, and Phoenix reached the A test as well as held a BH title. Margaret competed with both Sable and Phoenix in IPO trials as well.

She has had the privilege of training under prolific national and international dog trainers such as Joanne Flemming-Plumb, Glynis Hendricks, Vera Drummond, and Grant Higgo. She has also attended clicker training and TTouch seminars. Margaret has worked with numerous dogs over the years making use of motivational techniques (food and toy rewards), and is currently mentoring handlers of all-breed dogs aged 6 months and older at a local dog training club.

Margaret hopes to enter her dogs, Juno and Aiden, into KUSA obedience competitions in the future, and has been a loyal employee at Fetch! K9 Services from day one, whereby her daily workings with the dogs serves to expand her knowledge in canine behaviour and management.

Our Values

The Fetch! team really places a high value on openness, honesty, and feedback. We like to be as up-front with our clients as possible, including the times when we ourselves make mistakes, and we believe that this is what sets us apart from other animal care facilities. Our Terms of Service (which are openly available to the public) clearly state our conditions and policies, while the House Rules offer guidelines to clients visiting the premises. Finally, the Code of Ethics conveys what Fetch! managers and staff promise our clients when they participate in our services.

NOTE: These three core documents must be allowed to expand and grow with our business. All are, therefore, ‘living documents’ meaning that they are subject to change at any time that management deems it necessary for the benefit of all involved. Clients are encouraged to familiarise themselves with these docs before enrolling their pet in any of our services.

Extra's & Upgrades

We Deliver

Fetch! runs a shuttle service on Mondays, Wednesdays, and Thursdays. The collection route runs in the morning, while drop-offs occur in the afternoon. Subject to available space; see pricelist for price p/km; not available on Frodays, weekends or public holidays.

Gym Bunny Booster

We can arrange extra exercise sessions for the fitness fanatic: swim sessions, on- or off-lead veldt excursions, or brief jogs on the treadmill are all available at an additional cost when you book in.

Barkery Nibbles

What is a holiday without local cuisine? Our Barkery offers room service where your dog can enjoy a variety of seasonal doggy delights in the comfort of their own suite.

Board & Train (NEW!)

Ever wish you could leave for holiday and return home to a better behaved dog? You can now sign your dog up for private training or behavioural sessions with our qualified dog trainer during their stay with us at the Bed & Biscuit.

Bed & Biscuit

NB! No dog to board without 4 up-to-date, compulsory veterinary treatments: annual vaccine, kennel cough vaccine, deworming, and tick-and-flea treatment. Clients to supply their own dog food.

Fetch! offers a premium boarding service with several options to customize your dog's stay. We have two broad types of boarding on offer: standard (for non-social dogs) and communal (for social dogs). You also have a choice between suite sizes. The aesthetically pleasing Bed & Biscuit consists of two face brick wings housing 6 suites each. Therefore, making up 12 beautiful outdoor units fully equipped with indoor sleeping areas, Coolaroo beds and bed linens, grassed gardens, sandpits, and solid wood doors for night-time warmth and security. There are 4 Cozy Suites and 8 Large Suites. In addition, we have special care arrangements for injured, elderly, or difficult dogs as well as puppy boarding.

The Bed & Biscuit is an interactive boarding facility meaning that dogs are kept busy during the day. This reduces kennel stress and boredom, while working up an appetite and increasing the chances of a good night's rest. Sundays are the only activity-free days because quiet time and rest is just as important as daily exercise.

Frequent Questions

Any dog is welcome to board at Fetch! provided that proof of the following is provided:

1) Up-to-date annual vaccination
2) Up-to-date kennel cough vaccination (4 weeks prior to standard boarding [safe]; 6 weeks prior to communal boarding [safe]; < 4 weeks prior to boarding [at own risk]).
3) Up-to-date deworming (must be done every 12 weeks)
4) Up-to-date tick-and-flea treatment (must be done every 8-12 weeks)

No dog will be allowed to enter the premises without having provided proof of these items stated in a vet booklet, and signed by a veterinarian.

Unfortunately not. All dogs who attend day care and who are booked into communal boarding, must be sterilised and pass our in-house behavioural assessment. We have these tests/systems in place to protect all dogs in the yard. We have had bad experiences allowing in-tact males into the social pack as the other dogs tend to pick on them. No matter how friendly your male seems, things become unpredictable in a pack situation and we cannot take that risk.

Please pack in the following: your dog's vet booklet (with proof of vaccinations and parasite treatments), your dog's own food measured out accurately into one, labelled bag with a measuring cup (as it is essential that dogs maintain their regular diet), any medication required, and personal items (e.g. pillows, blankets, bedding, toys that make your dog feel at home).

NB!! It is ESSENTIAL for owners to send bedding along for destructive dogs. If your dog destroys a Coolaroo bed, you will be asked to replace the cover (R200) upon check-out.

Standard boarding is for non-socials whereby dogs have their own private quarters, enjoy two daily activities, and receive plenty of chew-things to keep them busy. Dogs in standard lodging do not mix with other dogs at all. Whereas, communal lodging is specifically designed for the social butterfly who thrives on the company of other dogs. These dogs are booked into the doggy day care program during the day, and enjoy quiet evenings alone in their suite. NB! Sterilised dogs only!!

The difference, therefore, lies in the way in which the dogs are exercised. Communal boarders spend their exercise time socialising within a group of dogs, while standard boarders spend their exercise time in a yard separate from other dogs, and the boarding coordinator facilitates spends one-on-one time with them for their daily activity. Furthermore, only sterilised, social dogs are allowed into communal boarding, whereas ANY dog is welcome into standard boarding (as long as he/she is not human aggressive).

Unfortunately, no refunds are available for this as stated in our liability agreement. When you book your dog in for a certain period of time, we hold that unit for you for that full period. Returning early does not automatically guarantee that that space will be available to another customer. General hotel standards and conditions apply. Similarly, if you decide to extend your dog's stay while you are away, you will have to pay R200 as an emergency booking fee if we are not notified 48-hours before the intended extension.

Yes, of course. Fetch! does not only accommodate social dogs, but dog-aggressive, dog-anxious dogs as well. Dogs who do not enjoy the company of other dogs are booked into the standard program which involves one-on-one exercise regimes and individualised attention. If your dog is particularly reactive towards other dogs, we have an especially secure unit for what we call "difficult dogs" – those who are high climbers or jumpers, are extremely strong, or are extensive escape artists. The only dogs that we are hesitant to take in are those that have shown aggression towards humans, and women in particular, as we cannot put our staff at risk.

Boarding Options

Cozy Suites

Designed for a single dog or small breeds

Our Cozy suites are perfect for single dogs or a group of small breeds who enjoy cuddling up together in the same bed. The warm, indoor sleeping area (3sqm) is made from face-brick and is furnished with a raised bed and bed linens (i.e. cushions and blanket). A solid wooden door leads out onto the en-suite, grassed garden (20sqm) fitted with a sandpit for your dog's digging pleasure. During winter, heaters are used, while paddling pools are supplied in the summertime. The inside division walls are 2m high, while each garden is surrounded by 2.4m high combination walls (half brick, half weld-mesh); cultivating a feeling of safety and privacy. With the choice between veldt (tranquil) or neighbouring view (more movement), your dog is sure to enjoy these comfortable, natural accommodations.

Number of suites available: 4
Daily activity program: outings into large exercise yards which include free-roaming and games, physical health check (send-home list), and socializing in safe groups (for approved social dogs only)
What else is provided:
  • Raised/platform bed with bed linens
  • Doggie crockery (stainless steel), toys, chew things
  • Storage space
  • Feeding and medicating twice daily (bring own food)
  • Cuddles and pats ad lib throughout the day
  • Daily housekeeping and sanitisation
  • Bedtime biscuit
  • Constant water supply
  • Facebook updates
  • 24-hour surveillance
Extra upgrades available:
  • Extra swim sessions
  • Veldt walks/excursions
  • Bones and treats from the Barkery (on-site)
  • Calmatives
  • Delivery service (Mondays to Thursdays only: see pricelist)
Time (rough schedule) Activity
07:00-09:00 Feeding, medicating, cleaning, check-ins and -outs
09:00-12:00 Outings into exercise yards and games (this is in the afternoon on public holidays)
12:00-13:00 Barkery treats (for those who ordered) or self-packed treats, and physical checks
13:00-17:00 Relaxing in units for the afternoon (enjoying sandpits, paddle pools, the grass, basking, barking, and the general ‘farm’ surroundings)
17:00-18:00 Suppertime and basic cleaning
Late evening/nighttime Close doors and bedtime biscuit
NB! Rainy day/very bad weather rule: the priority is to keep the dogs healthy and dry, so if weather is very bad our go-to activity is in-unit puzzles.
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Large Suites

Spacious for multiple large dogs

Our Large suites are designed to accommodate up to 3 large dogs, but would also be perfectly suitable for the active hound. The warm, fecebrick sleeping area is double the size of the Cozy (6sqm) and is furnished with multiple raised beds and bed linens (i.e. cushions and blankets). A solid wooden door leads out onto a spacious en-suite, grassed garden (40-42sqm) fitted with a big sandpit for your dog's digging pleasure. During winter, heaters are used, while paddling pools are supplied in the summertime. The inside division walls are 2m high, while each garden is surrounded by 2.4m high combination walls (half brick, half weld-mesh); cultivating a feeling of safety and privacy. With the choice between veldt (tranquil) or neighbouring view (more movement), your active dog is sure to enjoy these roomy, natural accommodations.

Number of suites available: 8
Daily activity program: outings into large exercise yards which include free-roaming and games, physical health check (send-home list), and socializing in safe groups (for approved social dogs only)
What else is provided:
  • Raised/platform bed with bed linens
  • Doggie crockery (stainless steel), toys, chew things
  • Storage space
  • Feeding and medicating twice daily (bring own food)
  • Cuddles and pats ad lib throughout the day
  • Daily housekeeping and sanitisation
  • Bedtime biscuit
  • Constant water supply
  • Facebook updates
  • 24-hour surveillance
Extra upgrades available:
  • Extra swim sessions
  • Veldt walks/excursions
  • Bones and treats from the Barkery (on-site)
  • Calmatives
  • Delivery service (Mondays to Thursdays only: see pricelist)
Time (rough schedule) Activity
07:00-09:00 Feeding, medicating, cleaning, check-ins and -outs
09:00-12:00 Outings into exercise yards and games (this is in the afternoon on public holidays)
12:00-13:00 Barkery treats (for those who ordered) or self-packed treats, and physical checks
13:00-17:00 Relaxing in units for the afternoon (enjoying sandpits, paddle pools, the grass, basking, barking, and the general ‘farm’ surroundings)
17:00-18:00 Suppertime and basic cleaning
Late evening/nighttime Close doors and bedtime biscuit
NB! Rainy day/very bad weather rule: the priority is to keep the dogs healthy and dry, so if weather is very bad our go-to activity is in-unit puzzles.
Back to other Boarding Options

Doggie Day Camp

Boarding for puppies

Puppies have very specific needs in terms of care, handling, socialisation, feeding, toileting, and playtime. Puppies are resilient, but also vulnerable in the sense that any negative experience in puppyhood, could very likely affect their behaviour later in life. At Fetch! we want our puppies to only have positive boarding experiences and memories, and so we treat pups with exceptional care by offering them the facility of sleeping in the fully furnished crèche room (which is suited in the main house – only a few metres from the manager's bedroom). This large, colourful room is designed for optimal relaxation and security with plenty of cushions, an extra-length, soft couch, plenty of hiding places and extra beds, and blankets galore. The hygienic, rubberised floor is warm in winter and cool in summer, and the gentle ambience set by the 'Dog tunes' played throughout the night is enough to send even anxious dogs peacefully off to sleep. Puppy training pads are laid out at night for those midnight toileting emergencies. Electric water bottles and fan heaters are also available for extra cold nights.

Pups spend their time in doggy day care with age and size appropriate dogs, learning the appropriate social behaviour to grow up into confident, friendly dogs. Pups have access to our variety of imported and local toys as well as interactive toys. We are the only place in Bloemfontein that has the facility for proper, safe puppy boarding.

Prerequisites: This special type of boarding is only available to pups under the age of 24 weeks.
Number of suites available: 4
What else is provided:
  • Doggie crockery (stainless steel), toys, chew things, paddle pools
  • Feeding and medicating twice daily (bring own food)
  • Cuddles and pats ad lib throughout the day
  • Daily housekeeping and sanitisation
  • Bedtime biscuit
  • Constant water supply
  • Facebook updates
  • 24-hour surveillance
Extra upgrades available:
  • Extra exercise and treats are not recommended for puppies
  • Calmatives
  • Delivery service (Mondays to Thursdays only: see pricelist)
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Convalescent Care

Boarding for elderly / frail dogs

Since we have adopted a holistic approach to pet care, we acknowledge the unique needs of certain dogs. Ordinary boarding can be stressful and uncomfortable for elderly dogs because they are more prone to feeling the cold, have achy joints, and stiff muscles, have frequent toileting needs, are anxious to be out of their home routine, and do not generally tolerate or enjoy the active schedule that satisfies younger, more energetic dogs. At Fetch! we provide aging dogs with the peace, quiet and comfort they need to enjoy their stay by offering them the facility of sleeping in the fully furnished crèche room. This room is designed for optimal relaxation and general loafing about with plenty of cushions, an extra-length, soft couch, plenty of hiding places and extra beds, and blankets galore. The hygienic, rubberised floor is warm in winter and cool in summer, and the gentle ambience set by the 'Dog tunes' played throughout the night is enough to send even anxious dogs peacefully off to sleep. Puppy training pads are also available at night for those midnight toileting emergencies. Electric water bottles and fan heaters are available for extra cold nights. During the warmer daytime hours, the elderly have the opportunity to either stretch their legs in a large suite garden, or potter around with the daycare facilitators if they are social. Activities are tailored to their energy level – which usually involves slow strolls and lots of cuddles.

This special type of boarding is not only for the elderly, but is also suitable for dogs with back issues or other permanent injuries. We medicate as required, as long as the treatment does not require a qualified physician.

Prerequisites: Only for dogs of advanced age or dogs with injuries.
Number of suites available: 4
Exercise program: Standard (two daily activities) or Communal (daily socialisation with other dogs).
What else is provided:
  • Doggie crockery (stainless steel), toys, chew things, paddle pools
  • Feeding and medicating twice daily (bring own food)
  • Cuddles and pats ad lib throughout the day
  • Daily housekeeping and sanitisation
  • Bedtime biscuit
  • Constant water supply
  • Facebook updates
  • 24-hour surveillance
Extra upgrades available:
  • Extra exercise and treats are not recommended for elderly dogs
  • Bones and treats from the Barkery (on-site – only if their stomach can handle it)
  • Calmatives
  • Delivery service (Mondays to Thursdays only: see pricelist)
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Difficult Dogs

Special arrangements for special needs

Some dogs are equipped with certain 'talents' that make confinement during boarding a challenge. Such talents include high-climbing, high-jumping, extreme strength, escape artistry, excessive anxiety that leads to destructiveness, excessive chewing/damage to containment materials or property, excessive anxiety caused by storms and fireworks that create the need to climb/jump out of an area to escape, and severe dog aggression. In these cases we recommend that your dog be booked into our highly secure unit for your peace of mind while you are away. This boarding unit is designed in the same way as a standard, large unit, it is just reinforced with a strong metal gate and security bars overhead (for sneaky escape attempts or attempts to 'visit' neighbours in the night time). Dogs that are destructive will be asked to please bring their own bedding along, and their bedding is then placed onto modified, raised wooden platforms for comfortable lodgings.

It is important to note that these dogs are not treated differently from any other dogs that stay with us – their boarding unit is simply more secure. At Fetch! we understand that each dog is an individual and try to cater for their unique needs accordingly.

Prerequisites: Dog must be identified as a 'difficult dog'.
Number of suites available: 1
Exercise program: Standard (two daily activities) or Communal (daily socialisation with other dogs).
What else is provided:
  • Doggie crockery (stainless steel), toys, chew things, paddle pools
  • Feeding and medicating twice daily (bring own food)
  • Cuddles and pats ad lib throughout the day
  • Daily housekeeping and sanitisation
  • Bedtime biscuit
  • Constant water supply
  • Facebook updates
  • 24-hour surveillance
Extra upgrades available:
  • Extra swim sessions
  • Veldt walks/excursions
  • Bones and treats from the Barkery (on-site – only if their stomach can handle it)
  • Calmatives
  • Delivery service (Mondays to Thursdays only: see pricelist)
Back to other Boarding Options

Three-Day Pre Boarding Visit

Pre-boarding visitations for dogs

The three-day pre-boarding visit is a pre-boarding pass that offers your dog/s the opportunity to become acquainted with the boarding environment before their official stay. These three visits are booked one week apart and begin 3 weeks before the official check-in date. The first session takes place on a quiet morning whereby mum/dad and dog spend about 45-60 minutes with one of the Fetch! facilitators, enjoying a sniff-around orientation to the premises, a brief play session or two and some interactions with the facilitator, quick sniff around the boarding units, and an intro to the resident dog (if your dog is social). All this is done in the presence of the parents. The second session is one half or full day in doggy day care for social dogs where mum/dad do not stay. The final visit is one, full-day in our standard or communal boarding routine (going through the motions, feeding, leaving the dog in his/her suite at intervals to orientate him/herself, etc.). Owners are encouraged to send everything they are planning to send along with the dog when he/she actually boards such as their bed, toys, chew things, and some food for the day.

This package is ideal for dogs with nervous tendencies, dogs who are not let out of the yard very often, elderly dogs, dogs that have never stayed away from home for more than a few hours before, or dogs that have simply never been boarded or kennelled before, especially single dogs. We have tested this and have noted a marked improvement in the boarding behaviour of dogs who enrol for this package prior to boarding. Dogs are far more comfortable having been given the opportunity to orientate themselves and to slowly be introduced to the boarding routine at Fetch!

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Day Visits

Daytime boarding/visiting without sleeping over

Day visits are designed for the caring dog owner to test out which boarding suite would best fit his/her dog. The dog will spend an entire day in the communal or standard boarding routine to orientate them to the idea of boarding or day care prior to long-term boarding. This is specifically for owners who only board their dogs once or twice a year for long periods of time, and want to book intermittent day visits leading up to the intended boarding date so that the dog/s remain used to the boarding environment. Day visits are also useful to owners who either are not able to book the three-day pre boarding visit so far in advance, or do not feel that it is necessary for their dog to attend more than one full day visiting the premises prior to their actual boarding experience. It is also a great way to assist in decision-making when planning a holiday away. You can send the dog for the day to test-out the boarding or day care service, assess his/her response after their day visit (as well as get a feel for the service and staff in its entirety), and use this evaluation to help you decide whether or not you would like to make use of our services in future.

Pricing: R200 per dog per day visit (07:15-13:00) Back to other Boarding Options
Please read the Ts & Cs and e-mail to check for availability before submitting your booking forms.

Why use Doggy Day Care?

Dog Training

Fetch! offers TWO broad dog training courses designed for different dog age groups: 8-16 weeks and 16 weeks and older. In addition, you can decide to "top-up" your puppy school or training workshop adventure with additional playtime at Fetch! Doggy Day Care to broaden your dog's socialisation experience. Each session is designed and delivered with the utmost care, and takes place in a completely controlled and safe environment. Our "puppy playground" is fully equipped with stations for sensory stimulation, colourful obstacles, and all-round, four-legged fun. We also guarantee that all other dogs and animals on the property are securely separated from the puppy yard, and have been properly vaccinated and treated for parasites (ticks, fleas, and worms) on a strict schedule. Our training workshops are also delivered in safe areas around town.

Frequent Questions

We have a VERY strict vaccine policy at Fetch! The pup must have at least had its first shot (administered at 6/8 weeks old) – ideally the first two vaccinations should be in place, but this is neither compulsory nor necessary to attend puppy school since the grounds are secure. All puppy owners have to present their veterinary booklets with proof of vaccines when they enrol. In addition, all parasite controls must be up-to-date (de-worming as well as tick and flea control) – this will be checked and strictly monitored. The kennel cough vaccination is compulsory for the dog to board or if you decide to send the dog into permanent day care where he/she will be in contact with many different dogs.

Fetch! Puppy School strictly makes use of, and promotes, motivational training. i.e. positive reinforcement. This involves the use of food to reward your puppy for wanted behaviours during puppy school, so you will be asked to please pack a lunchbox/goody bag for each session. The pup will then earn his breakfast during puppy school on Saturday mornings (). The two most important things to remember about the food is: 1) use/pack in SOFT food rewards (we do not recommend hard dog biscuits or processed treats) and 2) try to make use of foods that are not rich and have no preservatives. Boiled chicken breasts, 100% chicken viennas / sausages or unspiced biltong/mince is best. Make sure that you prepare the food by chopping it into tiny pieces for training, as well as have long strips ready for heel work.

We will not accept the use of compulsion in our training sessions: use of severe collars, pushing the bum down into a sit, jerking the collar of a dog and so on. Make sure that you agree with our methods before enrolling, as we ONLY use food rewards and occasionally toys to train the dogs.

Please visit our 'Philosophy' section for more detailed information on our training methods.

Complete course attendance is imperative for you to get the most out of this experience. Clients, however can decide to skip sessions, but since the course is only 4 weeks long, there will be no opportunity to catch up on these sessions. Please check your schedule to make sure that you have the necessary time to commit to our Puppy School course before enrolling. Alternatively, you are welcome to enrol for Christa's training workshop on Saturdays, as this allows flexibility in terms of attendance (monthly fees apply).

Unfortunately not. Payment for the course must be made in advance having emailed proof of EFT (Electronic Financial Transfer) before directions and preparation details are released. If EFTs are not possible with your particular bank, please discuss the matter further with one of the trainers.

K9 Cadets

A 4-week course for puppies between the ages of 8-16 weeks upon entry/starting date of course (18 weeks for small breeds). The course constitutes one session per week on Saturday mornings over an 4 week period (time TBA; depends on the weather). K9 Cadets offers your pup a well-rounded, positive socialisation experience (new people, new experiences, new sounds, other pups, etc.), as well as relevant topic discussions, sensory stimulation, weekly access to our obstacle course, and basic training exercises.

Training Exercises
  • Attention
  • Sit
  • Lie down
  • Come (basic recall)
  • Walking nicely on lead, etc.
Fun extra's
  • Toys (how to play)
  • Crate training (the beginning)
  • Travel safety, and lots more
What you will receive upon enrolment:
  • A Hill's puppy pack
  • Some homework ideas to do with your pup (for further socialisation and obedience training)
  • Supplementary articles and info via Facebook and email
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Training Workshops

We also have obedience training workshops available for any dog older than the age of 16 weeks (4 months). These 1-hour sessions take place on Saturday afternoons (time and venue TBA) and are designed to allow each dog and handler team to have one-on-one time with a trainer, while other group members observe and learn. Each dog-handler team takes turns to train their dog/s - dogs are not trained in a group setting until they are ready. Those who opt for the Social Butterfly top-up, focus on training exercises during class time, and then socialise to their heart’s content with larger/older dogs on one full day per week for a month during doggy day care hours.

NB! Just remember that dogs over the age of 7 months who apply for doggy daycare must pass our Behavioural Assessment before they can enter into social daycare.

NB! When you enrol, please remember to specify which type of training group you would like to join: 1) Casual/Provisional Training Home obedience, 2) Canine Good Citizen (CGC), or 3) Competitive Dog Sport.

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Social Butterfly "top-up"

Both services have the option to add on one month of socialisation sessions for your puppy/dog at doggy day care for a discounted price. E.g. Older dogs enrolled for training workshops (under 7 months old) are offered a welcoming special of R250 for their first month at DDC. This is a great opportunity to ensure thorough socialisation and to familiarise your pup/dog with the facility should you ever have to book your dog into the Bed & Biscuit while you are on holiday. Just bear in mind that the Social Butterfly top-up is only available to puppies < 24 weeks and sterilised dogs.

NB! Your dog will undergo a Fetch! Behavioural assessment on their first day at doggy day care to determine suitability. Dogs who enter the program beyond 20 weeks old may not pass the test, in which case we can only work on positive responses to other dogs or physical exercise during their remaining sessions with us. For the safety of all dogs, no physical interaction with other dogs will be allowed if there are any signs of dog-aggression.

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BARKERY

The Fetch! Barkery (i.e. bakery for dogs) offers a wide variety of specialised treats and baked goods for your best friend. From healthy novelty cakes and red velvet cookies, to dehydrated chicken breasts and smoked bones, we've got it all. Make your dog's day with one of our confectionery delights!

Click below to find out more about...

Cakes

Our Barkery produces wonderfully healthy novelty cakes that are perfect for any dog event from birthday celebrations, to graduation days, or simple play dates with fellow furry friends. All cakes are made with love and the help of quality ingredients that are free of preservatives and sugar. Yes! We make only savoury birthday cakes. Furthermore, sensitive pooches can make use of our Gluten Free option.

Cakes Available
  • Single-tier beef liver sponge (1x 20-25cm in radius with décor & icing)
  • Mini beef liver sponge (1x 12cm in radius with décor & icing)
  • Double-dekker beef liver sponge (1x 20cm sponge + 1x 12cm sponge with décor & icing)
  • Beef liver pupcakes (12 large pupcakes with assorted toppings)
Additional upgrades for cakes (extra fees apply)
  • Gluten-free substitute
  • Numbered candle
  • Biltong twirl
  • Miniature rawhide
  • Yogurt buttons
  • Edible collar (coming soon)
  • * Change to Liver or ox flavour at no additional cost
Contact us for a full pricelist (Tuesdays are baking days).
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Biscuits

Cookies aren't just good for Sunday afternoons or training time, but can add nutritional value to your dog's daily caloric intake. The Barkery boasts a range of healthy biscuits baked with wheat or rice flour, flaxseeds, veggies, and animal products sourced with care.

Flavours available on order
  • Liver Poppers
  • Meat Loaf Cookies
  • Red Velvet Saltine
  • Peanut Butter and Bacon Bites
  • Pumpkin and Apple Chews
  • Tuna Cheese Squares
Contact us for a full pricelist (Tuesdays are baking days).
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Room Service

Besides takeaways, you can also order treats from the barkery to be enjoyed during your dog's stay with us at the Bed & Biscuit, or during naptime at day care. Allow your dog to sink his teeth into our meaty selection of large, cooked or raw bones, seasonal soups and icies, cake slices served with gravy, and so much more. Cookies can also be 'ordered in' and enjoyed during your dog's stay as part of a box deal.

Some items on the menu
  • Knuckle/lion bones
  • Bone broth
  • Doggy Bag for 1
  • Bark Box for 2
  • and more...
Contact us for a full pricelist (Tuesdays are baking days).
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Pricelist

Bed & Biscuit (Overnight Care)

Off-peak Rates
Lodging Size & Type 1 dog 2 dogs 3 dogs 4 dogs
Cozy Garden Unit (Standard or Communal) R 135 R 250 R 345 R 420
Large Garden Unit (Standard or Communal) R 160 R 300 R 420 R 520
Special Care Boarding (puppies and elderly dogs) R 160 R 300 R 420 R 520
Crated Boarding (peak seasons only, or upon special request) R 160 R 300 R 420 R 520
Difficult dogs R 225 per difficult dog
Day visits R 200 per dog (07:15-13:00)
Peak Season/Winter Care Rates
Lodging Size & Type 1 dog 2 dogs 3 dogs 4 dogs
Cozy Garden Unit (Standard or Communal) R 150 R 280 R 390 R 480
Large Garden Unit (Standard or Communal) R 180 R 340 R 480 R 600
Special Care Boarding (puppies and elderly dogs) R 180 R 340 R 480 R 600
Crated Boarding (peak seasons only, or upon special request) R 180 R 340 R 480 R 600
Difficult dogs R 250 per difficult dog
Day visits Not available during peak season

Doggy Day Care (Monthly Package Deals)

Pricing coming soon!
Please e-mail us for current pricelist – various options available, but space is limited.

K9 Cadets (Puppy School) & Training Workshops

Course Description Price
K9 Cadets (Classic) 4 week course (1 session per week) for pups 8-16 weeks R 400
K9 Cadets (Social Butterfly) 4 week course (1 session per week) for pups 8-16 weeks PLUS 1 month Doggy Day Care (once per week) R 650
StepPup (Classic) 4 week course (1 session per week) for pups 5-9 months (no in-class socialisation) R 400
StepPup (Social Butterfly) 4 week course (1 session per week) for pups 5-9 months (no in-class socialisation) PLUS 1 month Doggy Day Care (once per week) R 650
Training Workshops Monthly training for pups/dogs older than 16 weeks R 250
Private Training Private dog training sessions at a predetermined location or at your home address
(* additional fees apply for home visits) - a minimum of 3 sessions to be booked
R 200*

Other Fees

Item Description Price
Emergency booking Special, fast track admin fee for same-day bookings or those made within 24-hours of check-in R 300
Bed cover replacement For the replacement of destroyed bed covers R 300
Additional full-day fee An additional fee will occur if dogs are checked-out at 12:15-13:00 See BnB
Day care delivery Morning delivery of day care dogs R 4.00 per KM
Bed & Biscuit delivery Morning / afternoon delivery of boarding dogs and their belongings (depends on space) R 5.00 per KM
Cash Deposit Fee For any- and all direct cash deposits made in a bank or at an ATM for Fetch! Services R 50.00

Affiliation

Get in touch

Information

Contact for additional information:

or call us

+27 (0)82 928 7574

Boarding Check-in / out Times:

Check-ins, Mon-Fri: 08:00-08:30am

Check-outs, Mon-Fri: 08:00-08:30am or 12:15-13:00pm

Saturdays, Sundays & Public Holidays: Closed

Online booking & proof of veterinary booklets essential

Address

39/6 Sipres Avenue, Bainsvlei, Bloemfontein, 9301

Visits / viewings by appointment only

Admin Hours:
Mondays to Fridays

8:00am-13:00pm

Daycare Check-in / out Times:
Mondays, Wednesdays & Thursdays

7:15-8:00am / 12:15-13:00pm

Send Us A Message